Endless Possibilities: Automation Events & Workflows (Part 2)
Workflows introduce the ability for you to automate conversations based on customizable states, filters, and other helpful features.
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Endless Possibilities: Automation Events & Workflows (Part 1)
Automation Events enable you to customize how Captivated works for you, by automatically performing specific actions when certain events take…
Another Captivated Success Story: Elements Lawn & Pest
Elements Lawn & Pest, a thriving family-owned business located in Cherry Hill NJ, uses Captivated to reduce costs, drive incremental…
Another Captivated Success Story: Northside ENT
Northside ENT, located in Indianapolis IN, uses Captivated to enhance the patient experience, promote healthy and safe check-in during COVID-19,…
Another Captivated Success Story: Beacon Center
Beacon Center, headquartered in Daytona Beach FL, provides emergency shelter, advocacy, support groups, and other needed services to survivors of…
Another Captivated Success Story: Advantage Home Health Care
Advantage Home Health Care, located in Muncie IN, has used Captivated to maximize communication across all entities involved in the…
Another Captivated Success Story: Coast Air Center
Coast Air Center, located in San Diego CA, is a provider of premier aviation services to the Southern California region.…
Another Captivated Success Story: NorthPark Community Credit Union
NorthPark Community Credit Union (NCCU), located in Indianapolis IN, has used Captivated to improve customer communication and the overall experience…
The PLAYER-COACH IS BACK
THE PLAYER-COACH IS BACK Bryan Anderson, President You may have seen them on the field or on the court: those…
Your extravagant phone system costs you more than what you paid for it.
THE DREADED PHONE TREE So there was a time when most businesses were staffed to handle inbound phone traffic with…
