We moved from ZipWhip to Captivated some time ago and the product is much better, and it allows MMS not just SMS. As a business customer, we expect the product to work, and it does work well. But the support is something you cannot evaluate until you actually work with a company. Captivated's support is TOP NOTCH.

aptivated text messaging services is one of the most powerful and effective tools for communication today. They allow us to communicate quickly, securely, and efficiently with our customers no matter where they are located.
The integration of Captivated with Real Green System's WorkWave is truly remarkable. It provides a seamless, streamlined communication flow that greatly enhances the customer service experience.

Captivated has been great for our business. We have a dog daycare/boarding facility and our clients absolutely love the ease of texting our business phone to inquire, check in, and receive photos of their dog. Also, the customer service absolutely cannot be beat. Every time I have a question, Maddie and her team go above and beyond and answer me promptly. I would recommend their services to any business.