For businesses that rely on field teams — like home repair services, landscaping companies, food delivery services, or retail delivery teams — making quick, courteous contact with customers is critical.…
In today’s world, texting is one of the fastest and most effective ways to communicate — across almost every industry.For the medical field, medspas, doctor’s offices, domestic violence shelters, abuse…
If your business is looking to use texting to better connect with customers, you’ve likely come across the term 10DLC — and maybe a few questions along with it.What is…
The Rise of Mobile Payments: Why Businesses Should Capitalize on This Growing Trend In today’s fast-paced digital world, businesses and consumers alike are embracing mobile payment solutions at an unprecedented…
In today’s fast-paced, customer-driven world, businesses need communication tools that don’t just get the job done—they need tools that elevate customer relationships and streamline operations. Captivated Business Texting isn’t just…
Collecting payments securely via mobile or text is easy to do - and there are also many benefits to be gained from doing it. Limiting payment collection to in-person collection…
Thanksgiving has come and gone, but there is no such thing as a bad day to say thank you to your customers. How might you show gratitude? We give you…
Texting makes it easy to connect with customers in a faster, more convenient way - but what do you say in your texts? How can you make sure you're adding…
1. Personalize the message. Consider this a No. 1 tip for really any form of customer communication – use their name, make it personal, and let it feel authentic and intentional. With Captivated,…
The year was 1992: the world woke up and played hits like “Baby Got Back” or “Achy Breaky Heart” while getting ready for work. You fastened your fanny pack, checked…
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