As you may have heard, Twilio acquired Zipwhip and then announced it would be shutting down the platform in 2022.
This means thousands of customers who had the insight to text enable their business phone number need to find a new provider.
What does this mean?
The company is asking customers to start planning for 2022, and make sure they are not on the existing platform before it shuts down.
Also, during the transition, customers will not be able to add phone lines, or downgrade on their existing system. This means customers will be limited in what they can do until the shutdown becomes official.
What should you do if you are a ZipWhip client?
Thankfully, you are already in the right place.
Since 2014, Captivated has been the best ZipWhip alternative. Our robust platform allows you to text enable existing business lines including VOIP. Add channels like Website Live Chat, Google My Business, Facebook Messenger, and you have a centralized messaging platform.
With Captivated you can collect Payments, Google Reviews, Surveys, and even Order forms with Signatures all via text. Our power users leverage our automated processes and custom workflows to fully customize our platform to meet your business needs.
Make sure you get off Zipwhip before it goes dark in 2022 so you can continue to tell your audience, “to better serve you in 2022, please text or call us at (XXX-XXX-XXXX).”
To get started just text or call us at 317-316-3188 or 833-316-3188 and you can start our no-contract service right away!