To ensure no message slips through the crack.
Communicate with team members and coach others on communication with your customers.
Save time using personalized templates with custom merge fields.
Easily filter between your own conversations and your entire team's conversations.
All conversations are stored in the cloud and accessible on both browser and mobile devices.
By creating new users, departments and conversation queues.
Customers can send mobile payments quickly and conveniently.
So you can keep track of customer communication.
Deliver digital business cards directly to your customer's smartphone so they can quickly connect with you in the future.
Send and receive photos, videos and more for the best customer experience.
Set expectations on hours of operation so they know when they should expect a text back.
Follow up with your customers by scheduling future messages and remind them of upcoming appointments.
Assign / transfer any conversation to the appropriate person or invite them to join-just like a phone call!
To automatically reply to FAQs and send pre-drafted messages, forms, docs, etc.
Invite new customers to share their contact information while simultaneously saving your contact card to their phone.
Secure & compliant payment collection has never been easier. Why force your customers to wait in line to pay when they can pay before pickup?
Discover how Captivated will work for you. Schedule a 30-minute on-Line demonstration or 10-minute discovery.
