DRIVE MORE REVENUE
Business Texting for Sales Teams
You own a number, which means you need to reach prospects where they are most likely to respond and keep opportunities moving by making it easy for them to engage.
Captivated puts the quote, the photos, the contract, the signature, and the follow-up in one thread the customer actually reads. Deals move. Nothing goes dark.
Captivated puts the quote, the photos, the contract, the signature, and the follow-up in one thread the customer actually reads. Deals move. Nothing goes dark.
Why You Aren't Seeing More Booked Deals.
Deals are lost in the days following even the best presentations, when the quote sits in an inbox and a game of phone tag makes sure nothing happens.
The Quote That Went Quiet
You sent it Tuesday. It's now the following Thursday. You don't know whether they're shopping, busy, or gone. And you don't know because the email you sent gives you nothing back.
The Follow-Up You Neglected
You didn't want to be the rep who pesters people, so you waited. Then you waited again. Then you lost the deal you had already won, to nothing but silence.
The Signature That Took a Week
Print it, sign it, scan it, send it back. Every step is a place for the deal to stall, and each one hands your soon-to-be-customer another chance to reconsider.
Everything the Deal Needs. In One Thread.
A text thread can carry the document, the payment, the booking, and the signature. It means your prospect never has to leave the same text conversation to do business with you.
Send the Quote Where It Gets Read
- Deliver quotes and proposals in the thread, with the photos or walkaround video attached.
- Questions come back as replies you can answer in a minute, not as a scheduled callback.
- The whole exchange stays on the contact record, so the next conversation starts informed.
Signed Today, Not Next Thursday
- Send contracts, credit applications, and approvals as a link the customer opens on their phone.
- Pre-Fill populates what you already know and locks the fields that shouldn't change.
- The completed document renders as a clean PDF, right back in the conversation.
Follow-Up That Stops When It Should
- Build the cadence once: a check-in the next day, a question prompt that week, a last call before the quote expires.
- It pauses the moment the customer replies, so you never look automated and never look absent.
- Cancellation logic ends it early on a booking, a payment, or an opt-out.
Take the Deposit Today, Right in the Thread
- Embed a payment request directly in a template so one click sends the message and starts the transaction.
- Customers pay by card or ACH from their phone. No portal, no login, no card numbers read aloud.
- The receipt lands in the same thread as the contract.
We've Also Watched Good Deals Die in an Inbox.
The pitch is rarely the problem. The problem is the 11 days of silence afterward, and the fact that following up requires a discipline nobody sustains across 60 open deals. So we built the follow-up to run without you, and we built it to get out of the way the second a real conversation starts.
1200+
businesses served across a decade of business texting.
98%
of our customers would recommend Captivated to industry peers.
5 Star
Google reviews and SOC 2, HIPAA and CCPA credentials.
90%
report reduced admin effort and improved efficiency.
Live
U.S.-based support from real people.
3 Steps to a Pipeline of Live Conversations
See your real price.
Build your own quote online with real plans, real rates, real totals. No sales call required. Prefer the tour? Book a demo.
We build your first templates with you.
Once you're using Captivated, our launch team lays out how to set up everything, from lead forms to booking links to payment requests.
Schedule the follow-up before you close the thread.
Eight seconds at the end of a text conversation sets the next touchpoint. Do it every time, and your pipeline stops depending on your memory.
What Changes When Texting Makes Sales Easier
Quote Follow-Up
Traditional Baseline:
Happens when someone remembers, during a slow week
With Captivated:
Fires on the interval you set, every time
Practical Impact:
Your busiest weeks stop being your worst-served ones
Time to Signature
Traditional Baseline:
Print, sign, scan, and three reminders
With Captivated:
A link the customer opens and signs on their phone
Practical Impact:
Deals close on the day the customer decided, not a week later
Knowing Where a Deal Stands
Traditional Baseline:
Silence, interpreted optimistically
With Captivated:
Replies, read receipts on the action, and a live thread
Practical Impact:
You spend your time on the deals that are actually alive
Where the Relationship Lives
Traditional Baseline:
On the rep's personal phone
With Captivated:
On your business line, in the shared record
Practical Impact:
A resignation stops costing you a book of business
The Bottom Line
Without it: the quote keeps sitting, the follow-up keeps getting kicked down the road, and the competitor who reached out on Day 2 keeps winning the job you priced on Day 1.
Frequently Asked Questions
Yes. Send the document as a link the customer opens on their phone. Pre-Fill lets you populate known fields and lock the ones that shouldn't be edited. The completed submission comes back as a PDF in the conversation thread.
It would, if it kept going after they replied. Sequences pause automatically the moment a customer responds, and cancellation logic ends them early on a booking, a payment, or an opt-out. Getting that logic right is most of what makes follow-up read as service rather than spam.
Yes. Reps work from the mobile app on the phone they already carry. Messages send from your business line, and their personal number is never visible to the customer.
Yes. Embed a payment request in the message or the template. The customer pays by card or ACH from their phone, and the receipt lands in the same thread as the contract.
Only where you have documented consent. We will look at your records honestly and tell you what they support. If they don't yet support outbound campaigns, our Opt-In & Engagement Programs service builds the enrollment paths that get you there.
Ready to Stop Chasing? And Start Closing?
Book a 30-minute demo and bring one deal that's currently sitting. We'll show you what the next three touches would look like if they ran on their own.
