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Product Overview
Maximize the impact of your customer communications
Product Overview
Integrations
Key Features
Team Chat
Unite your team like never before.
Secure Chat
Message sensitive info safely.
Video Chat
When you need to show, not describe it.
Express Pay
Get paid in 30 minutes. Not 30 days.
Text Announcements
Message the masses, safely and effectively.
Automations & Workflows
Unleash the power of true conversation management.
Booking & Scheduling
Enable customers to book appointments.
API Connectors
Connect your systems to better manage your conversations.
Scheduled Messages
Write it now. Send it when it matters.
Power Templates
Reduce errors. Save hours of time.
Dashboard Reporting
Stop managing on a hunch.
TCPA Compliance Set-Up
Enjoy the confidence of being set up for success.
All Features
Services
Professional Services
Let our experts tailor Captivated Services to your business, so your team can focus on what it does best.
Services Overview
NPS & Review Automation
Gauge customer sentiment. Send happy ones to leave 5-star reviews.
Live Forms
Digitize documents into smart forms, with confirmations.
Custom Follow-Up Automation
Build sequences that trigger, respond, and stop automatically.
Messaging Escalation & Response
Automate escalations before anything gets missed.
Conversation Routing & Ownership
Route messages to the right team, department, or location.
Opt-In & Engagement Programs
Build opt-in campaigns to get customers texting your business.
MMS Image Generation
Create on-brand graphics that get more views than plain text.
Solutions
By Size
See how our offerings can fit your unique business needs and setup
Find Your Fit
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Education
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Overview
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Our Customers
Inspiring stronger customer connections
one message, one conversation, and one raving testimonial at a time.
About Our Customers
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About
Why Captivated?
Changing Customer Communication...for Good.
®
Learn About Us
Learn More About Us
Our Story
The story behind our Conversation Management
™
platform
Our Support
Feel the difference our unmatched service provides.
Our Partners
Introduce a business to Captivated and earn.
Contact Us
Start a quick conversation with Captivated.
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Schedule a quick call or book a demo to discover the power of Captivated.
Changing Customer Communictation ... for Good.
®
5875 Castle Creek Pkwy N. Dr.
Suite 270
Indianapolis, IN 46250
Toll-Free: 833-316-3188
Text or Call Sales: 317-316-3188
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Conversation Management
TM
| Real Conversations. Real Fast.
TM
| Changing Customer Communication ... for Good
®
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TM
are trademarks of Captivated LLC.