Giving Thanks at Captivated
We thought we'd share what we are most thankful for at Captivated. It comes down to this: our customers. Each one.
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November 25, 2020
Automation Events & Workflows
Endless Possibilities: Automation Events & Workflows (Part 2)
Workflows introduce the ability for you to automate conversations based on customizable states, filters, and other helpful features.
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November 6, 2020
Automation Events & Workflows
Endless Possibilities: Automation Events & Workflows (Part 1)
Automation Events enable you to customize how Captivated works for you, by automatically performing specific actions when certain events take place.
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October 23, 2020
Another Captivated Success Story: Elements Lawn & Pest
Another Captivated Success Story: Elements Lawn & Pest
Elements Lawn & Pest, a thriving family-owned business located in Cherry Hill NJ, uses Captivated to reduce costs, drive incremental revenue, maximize communication with customers, and offer an experience superior to that of local competition.
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October 16, 2020
Another Captivated Success Story: Northside ENT
Northside ENT, located in Indianapolis IN, uses Captivated to enhance the patient experience, promote healthy and safe check-in during COVID-19, save time, and reduce costs.
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September 11, 2020
Another Captivated Success Story: Beacon Center
Beacon Center, headquartered in Daytona Beach FL, provides emergency shelter, advocacy, support groups, and other needed services to survivors of domestic violence. Beacon Center uses Captivated to offer fast, safe, and private communication with those experiencing domestic abuse.
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September 5, 2020
Accountability / Best Practices / Better Business Communications / Business Help / Health Care / Improving Customer Experience
Another Captivated Success Story: Advantage Home Health Care
Advantage Home Health Care, located in Muncie IN, has used Captivated to maximize communication across all entities involved in the delivery of home health care, while enhancing the patient experience, improving internal operations, and reducing costs.
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August 7, 2020
Best Practices / Better Business Communications / Improving Customer Experience / Payments / Service Centers
Another Captivated Success Story: Coast Air Center
Coast Air Center, located in San Diego CA, is a provider of premier aviation services to the Southern California region. They have dramatically improved contact with service customers and facilitated invoice payments -- with Captivated and its Text to Pay functionality.
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July 24, 2020
Another Captivated Success Story: NorthPark Community Credit Union
NorthPark Community Credit Union (NCCU), located in Indianapolis IN, has used Captivated to improve customer communication and the overall experience of their membership, while maintaining the highest level of security and compliance standards.
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July 17, 2020
The PLAYER-COACH IS BACK
THE PLAYER-COACH IS BACK Bryan Anderson, President You may have seen them on the field or on the court: those members of a sports team who play the game and,…
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April 28, 2020