Business texting is becoming the go-to channel for fast-efficient communication. Don’t allow your team to have siloed conversations on their own personal cell phones, instead, leverage your existing business phone numbers by text enabling them with Captivated.
Phone tagging is the endless cycle of two people trying to call one another to find the other person unavailable. This dreadful game can be especially frustrating when you are trying to get a hold of a company you need information or a service from. This is the reason that many businesses have moved to texting their customers instead. So stop playing phone tag with calls! Texting is superior to calling because it maintains the flow of communication, creates a reliable channel where people are more likely to respond, and creates an enjoyable and less intrusive means of communication.
Captivated enables companies to become “the guy” - to become the inside connection - for each of their customers by creating personal and reliable communication that stands out against competition.
As you may have heard, Twilio acquired Zipwhip and then announced it would be shutting down the platform in 2022. This means thousands of customers who had the insight to…
We thought we'd share what we are most thankful for at Captivated. It comes down to this: our customers. Each one.
Automation Events & Workflows
Workflows introduce the ability for you to automate conversations based on customizable states, filters, and other helpful features.
Automation Events & Workflows
Automation Events enable you to customize how Captivated works for you, by automatically performing specific actions when certain events take place.
Another Captivated Success Story: Elements Lawn & Pest
Elements Lawn & Pest, a thriving family-owned business located in Cherry Hill NJ, uses Captivated to reduce costs, drive incremental revenue, maximize communication with customers, and offer an experience superior to that of local competition.
Northside ENT, located in Indianapolis IN, uses Captivated to enhance the patient experience, promote healthy and safe check-in during COVID-19, save time, and reduce costs.
Advantage Home Health Care, located in Muncie IN, has used Captivated to maximize communication across all entities involved in the delivery of home health care, while enhancing the patient experience, improving internal operations, and reducing costs.
Coast Air Center, located in San Diego CA, is a provider of premier aviation services to the Southern California region. They have dramatically improved contact with service customers and facilitated invoice payments -- with Captivated and its Text to Pay functionality.
