business communications | Captivated: Business Text Messaging Software

Another Captivated Success Story: Advantage Home Health Care

Advantage Home Health Care, located in Muncie IN, has used Captivated to maximize communication across all entities involved in the delivery of home health care, while enhancing the patient experience, improving internal operations, and reducing costs.

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August 7, 2020

Best Practices / Better Business Communications / Improving Customer Experience / Payments / Service Centers

Another Captivated Success Story: Coast Air Center

Coast Air Center, located in San Diego CA, is a provider of premier aviation services to the Southern California region. They have dramatically improved contact with service customers and facilitated invoice payments -- with Captivated and its Text to Pay functionality.

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July 24, 2020

Banking / Better Business Communications / Improving Customer Experience

Another Captivated Success Story: NorthPark Community Credit Union

NorthPark Community Credit Union (NCCU), located in Indianapolis IN, has used Captivated to improve customer communication and the overall experience of their membership, while maintaining the highest level of security and compliance standards.

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July 17, 2020

Better Business Communications

Business texting; who'da thunk it!

There are endless choices for businesses today as we consider different ways to reach our customers or more importantly have them reach us. Direct mail morphed into email which morphed into social media which has morphed into mobile applications. No matter which option you choose for your business, we just cannot ignore the fact that people have their mobile device within hands reach 24-7.

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August 9, 2017