Business texting is becoming the go-to channel for fast-efficient communication. Don’t allow your team to have siloed conversations on their own personal cell phones, instead, leverage your existing business phone numbers by text enabling them with Captivated.
Introducing: @Mentions in Captivated A new release has entered the chat — and it’s making collaboration easier than ever.Captivated’s Mentions feature allows you to bring others into the conversation seamlessly:…
You’ve seen it happen. Your calendar is full, your day is planned, your team is ready — and then… a no-show. Sometimes the customer forgets. Sometimes life gets in the…
You’re a small business owner, with limited team bandwidth, and you want to leverage texting. Where do you start?Texting is no longer just a personal communication tool. It’s a high-impact,…
Text marketing is one of the most powerful tools businesses have today for engaging customers quickly and personally. But with great power comes great responsibility; if done improperly, your texting…
For businesses that rely on field teams — like home repair services, landscaping companies, food delivery services, or retail delivery teams — making quick, courteous contact with customers is critical.…
If your business is looking to use texting to better connect with customers, you’ve likely come across the term 10DLC — and maybe a few questions along with it.What is…
In today’s fast-paced, customer-driven world, businesses need communication tools that don’t just get the job done—they need tools that elevate customer relationships and streamline operations. Captivated Business Texting isn’t just…
Collecting payments securely via mobile or text is easy to do - and there are also many benefits to be gained from doing it. Limiting payment collection to in-person collection…
Thanksgiving has come and gone, but there is no such thing as a bad day to say thank you to your customers. How might you show gratitude? We give you…
Texting makes it easy to connect with customers in a faster, more convenient way - but what do you say in your texts? How can you make sure you're adding…