In today’s world, texting is one of the fastest and most effective ways to communicate — across almost every industry.For the medical field, medspas, doctor’s offices, domestic violence shelters, abuse…
Northside ENT, located in Indianapolis IN, uses Captivated to enhance the patient experience, promote healthy and safe check-in during COVID-19, save time, and reduce costs.
We know that communication is the key to delivering great customer service and to driving loyalty. So that begs the question, why are we still forcing people to use “two struggling channels” (phone and email) to communicate?
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