Professional Services
Maximize Customer Communication
Maximize the impact of your customer communications with expertly designed workflows and automations. Let our team of specialists configure Captivated to meet your exact business needs, so you can focus on what you do best.
Conversation Customizations for Your Business
Every business operates differently, which is why our white-glove Professional Services go beyond a standard setup.
We partner with you to customize Captivated for your unique operations, seamlessly integrating it into how your team actually works. From complex automations to structured routing, we do the heavy lifting so you can realize immediate value.
Business Texting Professional Services
Book a Strategy Session
Meet with a member of our team for a virtual walkthrough and to learn more about our Professional Services.
LAUNCH SUPPORT
We investigate, educate, activate, and elevate your business.
We have built the most comprehensive onboarding and training process in the industry. Not because our product is hard to use – it isn’t at all – but because it’s such a powerful tool that will positively change the way you engage your customers and directly impact your business!
We insist that you are absolutely, without-a-doubt confident and set up for success from the very beginning. Our All-In service means we’re going to hold your hand every step of the way.
We insist that you are absolutely, without-a-doubt confident and set up for success from the very beginning. Our All-In service means we’re going to hold your hand every step of the way.
Initial set up includes:
Queue and team setup
Text us and live chat website widget setup
Compliance setup
Online kickoff meeting
Auto-response and after-hours setup
Data import assistance
