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Master Conversations Across Your Business

Business Texting for Each of Your Departments

From the first lead to the final payment, Captivated keeps customer conversations moving. Explore how each department can respond faster, simplify follow-up, and work together in one shared platform.
Better Customer Conversations at Every Level

Some of the Departments We Serve

Business Development

Business development texting that turns leads into meetings. Captivated helps you respond faster, automate follow-up & book appointments.
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Sales

Sales texting software that keeps deals moving. Send quotes, collect signatures, and automate follow-up in one customer conversation with Captivated.
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Marketing

Reach the right customers with Captivated's SMS marketing platform. Send targeted texts, branded MMS, and manage replies in one shared inbox.
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Field Services

Keep jobs moving with Captivated's field service texting. Send arrival updates, share photos, get approvals, and collect payments before ever leaving the job site.
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Customer Support

Customer support texting that keeps everyone on the same page. Captivated brings messages, team notes, and conversation history into one shared inbox.
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Accounting & Finance

Get paid faster and pass along fees with Captivated's Express Pay. Send secure card or ACH payment links and automate reminders so your team spends less time chasing.
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Management

Captivated's conversation management software helps leaders track response times, coach teams, and oversee customer messages across departments and locations.
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Ready to join businesses across the US & Canada that have united their teams to drive revenue & customer satisfaction?

Meet with a member of our team for a virtual walkthrough and to learn more about how we can help your team succeed.
Changing Customer Communictation ... for Good.®
Conversation ManagementTM | Real Conversations. Real Fast.TM | Changing Customer Communication ... for Good® | RealQuoteTM are trademarks of Captivated LLC.