Captivated Professional Services
MMS Image Generation
The holiday hours announcement, the seasonal promo, the service reminder. Today, they go out as 4 segments of unbroken text that isn't read.
We custom design MMS graphics using your logo and brand standards. Higher engagement. Lower cost. There may not be a better way to send your next announcement.
Plain Text Is Costing You. Twice.
A long text announcement fails in two directions at once. It gets read less, and it costs more. Most businesses have only ever noticed the first one.
The Message Nobody Finishes
A wall of text on a phone screen gets skimmed at best. Shorter messages consistently outperform longer ones on response. And your important announcement is usually the longest thing you send.
The Segment Math
160 characters is one segment. Add an emoji and that drops to 70. A 400 character announcement is three segments per recipient. So, sending to 2,000 customers costs 3x what you thought it would.
The Message From Nobody
Plain text carries no logo, no color, and nothing recognizable. Your customer sees an unfamiliar block of words and has to read the whole thing to work out who it's from, if they even bother.
Smart Design for Your Next Announcement.
This is a small creative service built around a specific problem: businesses that send real messages regularly and have nobody to make them look right.
Designed in Your Branding
- Built from your logo, your brand colors, and your messaging.
- Optimized for MMS delivery, so it arrives looking the way it left.
- Consistent across campaigns, so customers start recognizing your messages before reading them.
For the Messages You Actually Send
- Promotional announcements and seasonal campaigns.
- Service reminders and appointment information.
- Event promotions and holiday hours.
- Contact information cards and clear calls to action.
More Information. Fewer Segments.
- A graphic can carry a full schedule, a price list, or instructions that would take four segments as text.
- Messaging is billed per segment per recipient. Announcements to large lists can add up fast.
- Industry data suggests MMS campaigns see roughly 20% higher engagement than plain-text SMS.
- Keep files under 500KB for reliable delivery — we handle that.
Consultation and Revisions Built In
- We start with a conversation about the objective, the audience, and the action you want.
- You review the draft and we revise within the agreed scope.
- You get final image assets, ready to attach to an Announcement or a template.
- We can include a Best Practices Review of your messaging alongside the design work.
A Trusted Partner to Make MMS Campaigns Work for You
1200+
businesses served across a decade of business texting.
98%
of our customers would recommend Captivated to industry peers.
5 Star
Google reviews and SOC 2, HIPAA and CCPA credentials.
90%
report reduced admin effort and improved efficiency.
Live
U.S.-based support from real people.
MMS campaigns see approximately 20% higher engagement rates than plain-text SMS (SignalWire).
Personalization using a first name alone improves conversion by around 22% — worth pairing a branded graphic with a merge field rather than choosing between them.
MissionGreen Services
"Captivated has been a great asset to our team! The ability to send MMS images directly to customers has helped us showcase our services, highlight seasonal promotions, and improve customer engagement. Their team is also excellent to work with-always attentive, quick to respond, and genuinely invested in helping us succeed."
Three Steps to a Message That Looks Like You
Getting started.
Send us your message, logo, and brand standards. Share a little about the audience, objective, and action you want them to take.
We design it and you review.
Standard graphics take under an hour. Campaign and multi-panel work takes longer. Revisions are included within the agreed scope.
Send it.
Attach the final asset to an Announcement or a template. Bundle pricing is available if you're planning a campaign or a season.
Plain Text vs. a Branded Graphic
Engagement
Without This Service:
Long plain-text announcements get skimmed
With Captivated:
MMS campaigns see roughly 20% higher engagement than plain SMS
Practical Impact:
The message you cared most about gets read
Information Carried
Without This Service:
Constrained by what fits in a readable text
With Captivated:
A full schedule, price list, or set of instructions in one image
Practical Impact:
You stop cutting content to save characters
Send Cost
Without This Service:
Long announcements split into multiple billed segments
With Captivated:
Content carried inside a single image asset
Practical Impact:
Large sends often cost less, not more
Brand Recognition
Without This Service:
An unfamiliar block of text from an unknown number
With Captivated:
Your logo and colors, consistent across campaigns
Practical Impact:
Customers know who it is before they read it
The Bottom Line
Without it: your most important announcements are the ones that look the least like your business, and you pay a premium to have them skimmed.
Frequently Asked Questions
Often times, yes. It depends on your plan and the length of the message you're replacing. A 400 character announcement is three billed segments per recipient; the same content inside one image is a single MMS. Across a large list that difference is real. Ask us to run the numbers against your actual plan before you assume either way.
Your logo, your brand colors if you have them defined, the message content, the call to action, who it's going to, and what you want the campaign to achieve. Any images or assets you want included. Then your approval or that of your marketing department before it goes out.
Revisions are included within the scope we agree before starting. We'll be clear about that scope up front rather than leaving it vague. After all, open-ended revision cycles are how creative work becomes unpleasant for everybody.
Yes, and it's usually the better value. Multi-image packages can be discounted, and designing a set together keeps them visually consistent. That consistency builds recognition, building trust with your customers and driving results for your business.
No. Appointment reminders and quick confirmations should stay plain text, since they need to be read instantly, not admired. Graphics earn their place on announcements, promotions, seasonal campaigns, and anything carrying more than a sentence of real information.
Important Note: MMS Image Generation is delivered by Captivated Professional Services as a fixed-fee creative service, billed per graphic or as part of a bundled campaign, with revisions included within the scope agreed before work begins. MMS delivery is subject to carrier limits including file size and format. MMS and SMS usage is billed according to your plan; confirm segment treatment with your account team before relying on any cost comparison.
Ready to Elevate Your Messaging?
Send us the message you're about to send and your logo. We'll show you what it could look like instead.
Already a customer? Text Captivated Support at 317-316-3600.
