Take the pain out of patient communication

Make point-of-care personal again:
Leverage automation, manage patient conversations, and streamline care on one unified platform – with Captivated.

No shows?
No more

Integrate your booking and send automated appointment reminders via text. Create custom automations for key processes, such as client check-in, and automatically send intake forms securely.

Med spa practice sends a workflow including appointment reminders and intake forms, sent via text

Fast & Easy
Follow-ups

Create automated cadences to follow up with patients after appointments – send requests for reviews, book future appts, and send custom offers.

Example of text cadence sent for a med spa following an appointment, asking for Google reviews

Boost Internal Efficiency

Staff can chat internally, and even leave notes for one another within a patient conversation history for easy record-keeping. Teams can also create Templates for faster patient messaging.

Team chat allows medical staff to communicate internally - even within a patient conversation

Easy Payments Fewer Fees

Collect payments securely via text, and eliminate the credit card processing fees you’re paying today. Bonus: you can easily follow up on unpaid invoices.

Healthcare clinics and med spas can securely collect payments using Express Pay

Fragmented patient communication will cost you

Here’s how Captivated can earn back your patients and revenue

Trusted by businesses of every size

50 %

of our customers would recommend Captivated to industry peers*

50 %

of users report reduced admin effort
and improved efficiency*

50 %

of our customers would recommend Captivated to industry peers*

50 %

of users report
reduced admin effort
and improved
efficiency*

*Data reported from direct customer survey conducted in 2023.