CAPTIVATED OFFERS MONTH-TO-MONTH AND ANNUAL PLANS

  • Custom Plans

    Need to go bigger, smaller or seasonal? Ask about our "Share the Love" program and our Money Back Guarantee.

    Contact Us

  • Choice

    3000 messages
    30 users
    $199/month
    $159/month
    See features

    • Dedicated Customer Success Manager

    • Custom setup & training

    • Contact Import

    • Unlimited Contacts

    • Variable Data Templates (saved replies)

    • Keyword Replies

    • Transfer & Invite team members to conversations

    • Dashboard Reporting

    • Photo and Video Messaging (MMS)

    • Customized Contact Card

    • Teams

    • Team Queues (shared inboxes)

    • Queue Auto Responders

    • Message Forwarding

    • User Auto Responder

    • Tags

    • Customizable Signatures

    • Send any document type

    • Scheduled Messaging

    • Automatic opt-in/opt-out

    • Message retention

    • Chrome Extension for CRM Mapping

    • iOS & Android Apps

    Premium Bundle $49

    • Text-Us Button

    • Live Chat

    • Connect to Google my Business

    • Facebook Messenger Integration

    • Text to Pay (Authorize.net / Stripe / Square)

    • Location Request

    • Custom Kiosk Registration

    • Team Chat (Q4)

    Get Choice Get Choice
  • Most Popular

    Basic

    1500 messages
    15 users
    $99/month
    $79/month
    See features

    • Contact Import

    • Unlimited Contacts

    • Variable Data Templates (saved replies)

    • Keyword Replies

    • Transfer & Invite team members to conversations

    • Dashboard Reporting

    • Photo and Video Messaging (MMS)

    • Customized Contact Card

    • Teams

    • Team Queues (shared inboxes)

    • Queue Auto Responders

    • Message Forwarding

    • User Auto Responder

    • Tags

    • Customizable Signatures

    • Send any document type

    • Scheduled Messaging

    • Automatic opt-in/opt-out

    • Message retention

    • Chrome Extension for CRM Mapping

    • iOS & Android Apps

    Premium Bundle $39

    • Text-Us Button

    • Live Chat

    • Connect to Google my Business

    • Facebook Messenger Integration

    • Text to Pay (Authorize.net / Stripe / Square)

    • Location Request

    • Custom Kiosk Registration

    • Team Chat (Q4)

    Get Basic Get Basic

  • Starter

    750 messages
    7 users
    $59/month
    $49/month
    See features

    • Variable Data Templates (saved replies)

    • Keyword Replies

    • Transfer & Invite team members to conversations

    • Dashboard Reporting

    • Photo and Video Messaging (MMS)

    • Customized Contact Card

    • Teams

    • Team Queues (shared inboxes)

    • Queue Auto Responders

    • Message Forwarding

    • User Auto Responder

    • Tags

    • Customizable Signatures

    • Send any document type

    • Scheduled Messaging

    • Automatic opt-in/opt-out

    • Message retention

    • Chrome Extension for CRM Mapping

    • iOS & Android Apps

    Premium Bundle $29

    • Text-Us Button

    • Live Chat

    • Connect to Google my Business

    • Facebook Messenger Integration

    • Text to Pay (Authorize.net / Stripe / Square)

    • Location Request

    • Custom Kiosk Registration

    • Team Chat (Q4)

    Get Starter Get Starter

  • Announcement Messaging (bcc)

  • Dedicated Customer Success Manager

  • Custom setup & training

  • Contact Import

  • Unlimited Contacts

  • Variable Data Templates (saved replies)

  • Keyword Replies

  • Transfer & Invite team members to conversations

  • Dashboard Reporting

  • Photo and Video Messaging (MMS)

  • Customized Contact Card

  • Teams

  • Team Queues (shared inboxes)

  • Queue Auto Responders

  • Message Forwarding

  • User Auto Responder

  • Tags

  • Customizable Signatures

  • Send any document type

  • Scheduled Messaging

  • Automatic opt-in/opt-out

  • Message retention

  • Chrome Extension for CRM Mapping

  • iOS & Android Apps

  • Premium Bundle

    $49 $39 $29

Premium Bundle

  • Text-Us Button

  • Live Chat

  • Connect to Google my Business

  • Facebook Messenger Integration

  • Text to Pay (Authorize.net / Stripe / Square)

  • Location Request

  • Custom Kiosk Registration

  • Team Chat (Q4)

  • square
  • authorize.net
  • google my business
  • messenger
  • How does your pricing work?

    Captivated plans are based on the size of your team and the typical number of messages used per month. Users can log in from their desktop or any of their mobile devices to manage conversations. If you have any questions, Text or Call Sales: 317-316-3188 Toll-Free: 833-316-3188

  • What if I use more messages than my plan includes?

    Unlike other services, you are not automatically upgraded to a different plan. Instead, Captivated bills you a small amount per message after you¡¯ve used all messages included in your plan. Optionally, if you are a high volume user, you can add messages to your plan at anytime.

  • What is the "Share the Love" program?

    Think of "Share the Love" as a Customer Rewards program. Just share your custom "Share the Love Key" with your friends and you both are rewarded when they sign up.

  • Can I cancel or change my subscription at any time?

    Our month-to-month subscription that can be canceled or changed at any time. Many of our clients start out on our month-to-month plan and move to our annual plan for additional savings. (about a 20% savings)

  • What payment methods do you accept?

    Visa, Mastercard, American Express, and eCheck/ACH. *Note, invoice billing is available on annual contracts and on monthly contracts for an additional fee.

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