Your extravagant phone system costs you more than what you paid for it. September 29, 2019 THE DREADED PHONE TREE So there was a time when most businesses were staffed to handle inbound phone traffic with… Read more
Captivated – Your Silent Phone Line November 30, 2015 Countless times, the person working the telephone in the front of the office has been faced with the same dilemma.… Read more
A Surefire Way Insurance Agents can Improve Engagement & Organization November 2, 2015 Trying to get in touch with a client? Perhaps it’s not a good time for them to answer the phone.… Read more
Somebody, Please Pick Up. October 27, 2015 We live in an age where instant gratification is king. For many, myself included, when we want something, we want… Read more
3 Reasons Your Business Should Text October 20, 2015 We’ve all been there. You’ve been on hold with your insurance company for ten minutes, passed around to different departments,… Read more