YOUR CLIENTS HAVE MANY CHOICES
& REAL-TIME ENGAGEMENT
MAY BE THE ONLY WAY
YOU KEEP THEM
not listened to for at least 8 hours.
And customers are going to expect to be able to text their agents and your office whether you are prepared to handle it or not. Your clients want answers quickly and conveniently. But this potential problem can transform into a customer service slam dunk with the right process in place. In fact, using texting to your advantage will only make your business better.
Texting is less
than a phone call
You get faster
than sending an email
CAPTURE MORE LEADS
With our website widget, new prospects can quickly and easily reach out to your firm. Avoid the pain of voicemail and phone tag, by instantly communicating with hot prospects.
SUPER CHARGE YOUR EXISTING LANDLINE PHONE
SPEED CONVENIENCE & CLARITY
Our easy to use personalized templates with variable data merge fields will make it simple to connect quickly and professionally, yet with a true, one-on-one, personalized feel. Your staff will deliver just the right message with templates controlled by your marketing team.
COACHING & OVERSIGHT
Let's face it, every team member needs help once in a while. Captivated allows anyone on your staff to quickly share a note and ask for help from a co-worker or a supervisor. In fact, an entire group or team can follow important conversations until the engagement is complete.
THE BOTTOM LINE
HOW CAPTIVATED WORKS
KEEP TRACK OF ALL THE COMMUNICATIONS IN YOUR OFFICE
SEAMLESS INTEGRATION INTO YOUR CURRENT AGENCY MANAGEMENT SYSTEM
“ Signing up with Captivated just made sense. The convenience and efficiency of their SAAS texting product improves the customer experience as well as the efficiency of my office.
R. J. Puthran”
Set proper standards for customer communication
ACCESS CAPTIVATED ANYWHERE
TEXT TO PAY
KEEP TRACK OF ALL TYPES OF CUSTOMERS
HOW DOES THIS
IMPROVE CUSTOMER SERVICE?
HOW DOES THIS HELP YOU
SELL MORE INSURANCE POLICIES?
A better way to stay in touch with customers
Stay in the loop
ARE YOU READY TO CAPTIVATE
Captivated is more than just texting.
With our platform, you can handle internal team communication, MMS delivery and
schedule appointments with no hassle.