TEXTING MADE EASY FOR RESTAURANTS
WHY DO YOU NEED TO CALL JUST
TO GET A RESERVATION?
DON'T STRESS OVER PERSONAL NUMBERS
HOW CAN YOU USE CAPTIVATED?
- Receive and process requests more efficiently
- Send confirmation times and follow up messages
- Avoid needing to pay an OpenTable fee or another software platform fee when customers can text you directly
MANAGE PICKUP ORDERS
- Take down the complete order without a confusing conversation in a loud restaurant
- Follow up with the time of pickup
DEAL WITH VENDORS BETTER
THE NUMBER OF WAYS
YOU CAN USE TEXTING IS ENDLESS!
- Provide order updates and changes quickly
- Let your customers know when the time of reservation approaches
- Send pictures of food orders if needed
- Schedule visits and appointments for vendors in advance
- Confirm payment with text-to-pay
- Answer any follow up questions with your vendors
- Promote and sell gift cards easily to using Text-to-Pay.
INCREASE LOYALTY FROM RETURNING CUSTOMERS
- Develop notes on returning diners
- Answer questions quickly on the restaurant
TO TEXT CLIENTS NOW?
DEVELOP CATERING LEADS
SUPERCHARGE YOUR LANDLINE
ASSURE QUALITY CONTROL
SPEED UP PRODUCTIVITY
TRANSFORM CUSTOMER SERVICE
Keep improving your customer service with real-time guidance and feedback to any employee directly within conversations.
TEXT TO PAY
Request payment for pickup orders through secure billing links without needing the customer to deliver their credit card number over the phone.
ENJOY CUSTOM KEYWORD ALERTS
DITCH BUSINESS CARDS
DELIVER MULTIMEDIA MESSAGES
showcase your private dining areas topotential customers. You can also send your vendors any pictures of videos of food or equipment needs. Do it all in one mobile app.
USE CAPTIVATED ANYWHERE
With our platform, you can handle communication with your guests and your internal
team more efficiently than ever before.