for medical offices

Over 50% of voicemails are
not listened to for at least 8 hours.”



Texting is less
intrusive
than a phone call

You get faster
responses
than sending an email
for medical providers


MANAGE ALL THE COMMUNICATIONS IN YOUR
OFFICE.
CONVERSATIONS MADE EASY
Captivated does not store PII (personalized identifiable information) so your quick concise conversations are all compliant. Best of all, there is no carbon copying staff members on communication because all texts are easily reviewed in one thread.
MEDICAL OFFICES USE TEXTING?
- SCHEDULE APPOINTMENTS WITH PATIENTS
- SEND APPOINTMENT REMINDERS
- QUICKLY SCHEDULE A PHONE CALL
- QUICKLY ANSWER PATIENT'S QUESTIONS OR CONCERNS

ENSURE PATIENT COMMUNICATION MEETS YOUR STANDARDS
Every medical office needs consistent, professional communication when dealing with patients. With the right texting platform, you can monitor and review every conversation between your office staff and the patients and provide helpful coaching to improve their messaging if needed. Best of all, with our technology, you can always make sure the patient is communicating with the right staff member.
USE CAPTIVATED ANYWHERE

TARGET MESSAGING
Target messaging will allow you to manage all your communications better and deliver faster response times to your patients. That means increased efficiency from employees, greater loyalty from patients and more revenue for your business. Patients don’t have to download an app or navigate through a web portal. They simply receive and return texts to you.

TEXT-TO-PAY
Use our text to pay so patients never have to read a credit card over the phone to you again.

MANAGE ALL YOUR PATIENTS IN ONE SYSTEM
Appointments
Get confirmation – Reduce cancellations with confirmation texts from your patients. A quick text back from a patient can help you keep a full schedule.
Payments
Text to pay – With the Captivated app, your patients can make payments quickly.
Information Requests
A BETTER KIND OF VIRAL
No more business cards
STAY IN THE LOOP
Answer questions
Your Patients?
With our platform, you can handle internal team communication, MMS delivery and schedule appointments with no hassle.