COMPLIANT CONVERSATIONS MADE EASY
Needless to say, you have zero control if your staff is texting from their own devices and personal cell numbers. More importantly, when an employee leaves, they take those customers and those conversations with them. With Captivated, all conversations are started compliantly and all best practice standards are adhered to. The perfect non-solicitation starter text is simply sharing your digital business card with a customer saying, “Hi Mr. Jones, for your convenience, here is my contact card. Please feel free to reach out anytime in the future or reply 'stop' if you would prefer not to communicate via text.”