The Compelling Case for more efficient communication. Business Texting for all ages.
Senior, Hispanic man text messaging on cell phone

The Compelling Case for more efficient communication. Business Texting for all ages.

We know that communication is the key to delivering great customer service and to driving loyalty. So that begs the question, why are we still forcing people to use “two struggling channels” (phone and email) to communicate?

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Business texting; who'da thunk it!

There are endless choices for businesses today as we consider different ways to reach our customers or more importantly have them reach us. Direct mail morphed into email which morphed into social media which has morphed into mobile applications. No matter which option you choose for your business, we just cannot ignore the fact that people have their mobile device within hands reach 24-7.

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3 Ways to Harness Customer Responsiveness through Technology

Great customer service translates into higher customer responsiveness for your business. These days, the right technology is crucial when it comes to customer responsiveness. The use of technology can either make or break your dealership. Effective technology makes all the difference when communicating with your customers.

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